The website is the front door. Behind it, these parts work together so a customer can find a product, get answers, pay and come back, without waiting for you to be online. The tags on each card show which package includes it.
The front door: your own online store, with easy search
A fast, mobile-first store built from scratch for DU Utensils: product pages, categories, cart and checkout, plus a simple dashboard to add products and manage orders. Search that forgives typos and suggests products as people type, so "non stik pot" still finds the pot set. Every Instagram bio, TikTok link and WhatsApp reply points customers here, so all orders land in one place.
InstagramTikTokWhatsAppPhone calls→DU Utensils store
🔍 non stik pot|
Showing Non-stick pot set · 10 pcs, Non-stick frying pan 28cm …
Full payment gateway integrations (all regions)
Paystack and Flutterwave for Nigeria, plus Stripe and PayPal for customers abroad. Card, bank transfer and USSD, confirmed automatically: no screenshots, no "please confirm my transfer".
PaystackFlutterwaveStripePayPalCard · Transfer · USSD
Pay ₦142,000 securely
AI chatbot assistant, trained on your products
Trained on your products, prices, delivery areas, fees and timelines, and your policies. It answers in seconds at any hour, sends people to the right product or checkout, and emails you the customer's name, phone number and question when they need a person.
2:07 AM
How much is delivery to Lekki for the pot set?
₦3,500, delivered in 1–2 working days. Want me to take you to checkout? 🛒
Intent-based WhatsApp cards
Many Nigerian shoppers still want to finish on WhatsApp. Instead of a plain green button, they tap what they want and WhatsApp opens with a message that already names the product.
🛍Ask about this product›
📦Bulk / wholesale order›
🎁Gift or event order›
IntentFlow™ Conversion System
The store watches what each visitor does and responds at the right moment: an offer when they're about to leave, a "goes well with" suggestion when they add to cart, a free-delivery nudge when they've scrolled a product page but haven't decided.
About to leave the pageEXIT-INTENT
Added the pot setADD-TO-CART
Read 70% of a product pageSCROLL-DEPTH
Advanced post-purchase automation
Built on Omnisend or Klaviyo: cart abandonment, checkout abandonment and browse abandonment emails (with a 5% code at 48 hours), upsells after purchase, repeat-order reminders when it's time to restock, and win-back flows for customers who've gone quiet.
1 hour after leaving the cartYou left something in your cart 👀
60 days after last orderWe miss you, here's something for your kitchen
Loyalty rewards & retention ecosystem
Points on every purchase (for example 1,000 points per ₦100,000 spent), shown on every product and kept in a customer wallet. Plus referral rewards, VIP tiers for your best customers, repeat-purchase rewards and birthday / appreciation messages.
Your points wallet · VIP Gold3,250 pts
Worth₦3,250
⭐ This item earns 1,420 points
Advanced Local SEO infrastructure
Geo-targeted pages, local indexing, structured schema and regional content, so DU Utensils shows up when people search "non-stick pots in Lekki" or "kitchen utensils in Abuja", and when they ask ChatGPT where to buy. Launch gets basic SEO; Scale adds a monthly SEO + AEO + GEO programme.
duutensils.com › lagos › cookwareNon-Stick Pot Sets in Lagos | DU Utensils
Microsoft Clarity + GA4 advanced analytics
📊 Clarity shows you how customers behave on the site: session recordings, heatmaps, clicks, scrolls and journeys. GA4 (Growth and Scale) tracks purchases, conversion paths, product performance, traffic sources and which channel brought in the money.
Top source: InstagramRevenue: ₦2.4M
AI recovery call agent
When someone enters their name and number at checkout but doesn't pay, an AI voice agent calls them within minutes, in a warm, natural voice that matches your brand, answers their question and helps them finish the order.
✆
DU Utensils · calling…3 minutes after checkout was left"Hi Ada, I noticed you were checking out the pot set. Was there anything I can help with?"
Black Friday bundles & deals plan
We go through your last six months of sales to see what people buy together, then build bundles, your Black Friday offer, weekly "Tuesday deals" and free-delivery thresholds that raise the value of every order. Then we run ads to it.
🍳 Pot set + 🔪 Knife block + 🥄 Utensil set Save 12%